FAQ
Have a question about… (Resources and useful links)
Ambulance – Fire – Police – Other: Dial 9-1-1
Addiction Emergency (Urgence dépendance): 514 288-1515
First Nations & Inuit Hope for Wellness : 1-855-242-3310 and online chat
Helpline available 24/7 to all Indigenous people across Canada.
Crime Victim Assistance Center 1-866-532-2822 (1-866-LE CAVAC)
Free and confidential support, help and services to victims and witnesses of criminal acts, and members of their family.
Quebec Poison Control Centre (Centre anti-poison): 1-800-463-5060
Suicide Prevention Center of Montreal (formerly Suicide Action Montreal) 1-866-277-3553
Sexual Violence Helpline: 1-888-933-9007
Bilingual services free of charge to anyone who has been a victim of sexual assault, sexual abuse or incest. Services are also offered to the victim’s family and close friends.
S.O.S. violence conjugale: 1-800-363-9010
Free, bilingual, anonymous and confidential information and referral services for victims of intimate partner violence. Available 24/7.
Tel-aide (multiple resources): (514) 935-1101
Free, confidential, and anonymous listening service.
Tel-jeunes: phone: 1-800-263-2266 text: 514-600-1002
Services dedicated to young people between the ages of 12 and 17, their parents, school staff, and significant adults in the lives of these adolescents.
Youth helpline – Jeunesse j’écoute: 1-800-668-6868
Info-Santé 811 Dial 811
Promptly puts you in contact with a nurse in case of a non-urgent health issue. The service is available 24 hours a day, 365 days a year. Nurses evaluate your health situation and give advice based on your condition. They can answer your questions about your health and direct you to the most appropriate resource in your region. Calling Info-Santé 811 often helps avoid going to a medical clinic or emergency room.
Info-Social 811 Dial 811
Puts you in contact with a psychosocial intervention worker in the event of a psychosocial problem. Offer advice and may answer psychosocial-related questions.
Doctor of the World Clinic for Uninsured Migrants (438) 844-5696
Social services and front-line health care to migrants with precarious status. All services are confidential and free.
Monday from 5:00 p.m. to 8:00 p.m. by phone to obtain an appointment for the following Wednesday.
Thursdays from 9:30 a.m. to 12:00 p.m. at the Doctors of the World Canada office (560 Crémazie Blvd. East, Suite 100, Montreal, QC H2P 1E8) to obtain an appointment the same day, depending on capacity.
This clinic does not serve people travelling to Canada (tourists) or residents of other Canadian provinces.
To put your name on the waiting list to find a family doctor who is accepting new patients.
For those who might need a bit of assistance, we came up with a simple guide to help you through the process. Registering with a family doctor
Information about all the health and social services available to the population residing on the CISSS territory.
CLSC Métro 514-934-0354 ; 1801, boul. de Maisonneuve Ouest, Montréal ; métro Guy Concordia
The local public health center providing care and services to the population residing in the area. They will also provide certain services to Dawson students even if they don’t live in the area: make sure to mention you are a Dawson college student when you contact them.
Métro Médic Centre-Ville 514-932-2122; 1538, Sherbrooke O. Montreal (QC) H3G 1L5
For international students without Quebec medicare, willing to pay for medical services, blood tests and STI testing. General medecine services with or without appointment. Also offers specialized medical services, a medical laboratory and multiple other subsidiary services. Open 8am to 8pm, 7 days a week.
211 information and referral service: 211
211 is an information and referral service that refers citizens towards community organisations, public and parapublic services and programs near them.
Public Health Agency of Canada
Disease and injuries prevention, good physical and mental health promotion, and information to support informed decision making.
Concordia University Health Services
Expert content on a variety of health topics.
Health information and education provided by a team of Columbia University (New York) health promotion specialists, health care providers, and other health professionals.
Family Services and Support Directory
Information about services and support available for various issues.
Régie de l’Assurance Maladie du Québec
Information on Québec Health Insurance Card, prescription drug insurance, registration, eligibility, temporary stays outside Québec, aid programs, etc.
Canadian Center on Substance Use and Addiction
Issues related to substance use and addiction that affect the health and safety of Canadians.
Centre Québécois de Documentation en Toxicomanie (in french)
Information on addiction.
Objective information about psychoactive substances, emerging trends in substance use, methods to limit risky behaviors and negative consequences. Some sections in French only.
Drugs: Help and Referral (DAR): online and by phone: (514) 527-2626 and 1-800-265-2626
Support, information and referral to people coping with addiction throughout Québec.
Addiction: Youth Services (514) 982-1232
Various services for young Montrealers (24 y.o. and less) offered by the Centre de réadaptation en dépendance de Montréal – Institut universitaire.
Canadian Student for Sensible Drug Policy
Promotion of sensible drug policy, harm reduction awareness, and dissemination of evidence-based educational resources.
CRAN (mostly in french) (514) 527-6939
Centre of expertise and treatment of opioid-dependance disorders.
College Drinking : Changing the Culture
Comprehensive research-based information on issues related to alcohol abuse and binge drinking among college students.
National Institute on Alcohol Abuse and Alcoholism
Research on the impact of alcohol use on human health and well-being
Sobriety Home 1-877-777-4386
Drug rehab, alcohol rehab, addiction treatment center.
Alcoholics Anonymous: (514) 376-9230
Al-Anon.org / Al-Anon Montreal: (514) 866-9803
Support for family members of alcoholics.
Government of Québec Prevention page on Alcohol, Drugs and Gambling
ToxQuebec (French)
Information on alcohol abuse, drug abuse and problem gambling.
Montreal Gambler’s Anonymous: (514) 484-6666
Gambling: Help and Referral (JAR): online and by phone: (514) 527-0140 or 1-800-461-0140
Support, information and referral to people coping with gambling addiction throughout Québec.
Station SME : Useful resources to support the mental health of CEGEP, college, and university students.
Dawson College Counselling and development
Dawson Student Assistance Program (DSAP) – keep.meSAFE
Youth helpline – Jeunesse j’écoute: 1-800-668-6868
Tel-aide (bilingual): (514) 935-1101
Tel-jeunes (bilingual): phone: 1-800-263-2266; text: 514-600-1002; chat and email also available
Écoute Entraide (in french, mostly) Montréal : 514 278-2130 Sans frais : 1 844 294-2130
Helpline for those dealing with emotional distress related to various issues (loneliness, bereavement, anxiety, family issues, etc.) of a non urgent nature. Also offers support groups. Helpline available 8am to midnight, 7 days a week.
Multi-Écoute 514-737-3604
Psychosocial assistance and referral centre, and helpline. Services available in multiple languages (arabic, english, french, persian, russian, spanish).
Concordia University Health Services Resources on Mental Health
Concordia University Health Services Resources on Stress Management
Interactive tools and innovative resources to build capacity and resilience, young people having worked directly with facilitators, content experts, and designers to brainstorm, design, and develop those resources.
Online, self-help, and evidence-based resources on anxiety and anxiety disorders.
Self-injury Outreach and Support
Providing information and resources about self-injury to those who self-injure, those who have recovered, and those who want to help.
Organization devoted to those affected by anxiety, depressive or bipolar disorders and dedicated to providing information on anxiety and mood disorders, as well as tools and workshops to build and maintain good mental health in spite of living with a disorder.
1 866 REVIVRE (738-4873) Toll-free support line available across Canada, Monday to Friday from 9 a.m. to 5 p.m.
AMI Québec : (514) 486-1448
Non-profit organization that helps families manage the effects of mental illness through support, education, guidance, and advocacy.
Food and Nutrition Health Canada Food and Nutrition page
Concordia University Health Services on Healthy Eating
Viens manger! Book (french)
Book on healthy and affordable nutrition and nutrition-related services for students, from a Université de Montréal group of Nutrition experts
Center for Science in the Public Interest
American independent, science-based consumer advocacy organization aiming to improve the food system to support healthy eating.
Equilibre (mostly french)
Information on positive body image and healthy weight management
ANEB HELP AND REFERENCE LINE: 1 800 630-0907 and 514 630-0907 ; TEXTING SERVICE AT 1-800-630-0907
Free, immediate and specialized help to people with an eating disorder and to their loved ones.
Association pour la santé publique du Quebec (french)
About weight-loss products, services and methods to reach a healthy body weight.
National Eating Disorder Information Centre (Nedic) toll-free helpline: 1-866-633-4220
Canadian resources on eating disorders & weight preoccupation
National Eating Disorder Association (NEDA)
American organization supporting individuals and families affected by eating disorders
Self-care Strategies, from University of Buffalo
Tips and resources to help you maintain your physical health, decrease stress and deal with challenging emotional situations.
Easy Ways to Practice Self-care
Self-care Strategies for College Students
Workbook on The Practice of Self-Care and Compassion, from Queen’s University
To help you free yourself from self-criticism and feelings of low self-worth, and to relate to yourself with more flexibility and kindness.
Workbook on Managing your Anxiety, from Queen’s University
To help you understand anxiety and learn basic anxiety management techniques, as well as coping strategies for specific types of anxiety.
Workbook on Improving your Mood, from Queen’s University
To help you understand your mood, develop practical problem solving skills, and learn to manage your mood.
Concordia University Healthy Living Resources
Workbook on How to Effectively Set, Achieve and Maintain Your Health Goals
Accurate, credible, and up-to-date information and education on topics related to sexual and reproductive health.
Sexted 514-700-4411
Montreal’s free, confidential texting helpline for questions about sexual health or dating.
Centres for Disease Control and Prevention STD fact sheets
Canadian Federation for Sexual Health
AIDS Community Care Montreal line: (514) 527-0928
Montreal Sexual Assault Centre: (514) 933-9007 or 1-888-933-9007
Bilingual services free of charge to anyone who has been a victim of sexual assault, sexual abuse or incest. Services are also offered to the victim’s family and close friends.
CALACS de l’Ouest-de-l’Île 514-684-2198
Bilingual, free and confidential support for women and teens aged 14 and over who have survived sexual assault.
CALACS Trêve pour elles 514-251-0323
Free and confidential support for french-speaking women and teens aged 14 and over who have survived sexual assault.
CRIPHASE 514-529-5567
Information and support for men who have survived sexual assault in their youth.
Table de concertation sur les agressions à caractère sexuel de Montréal
Association of regional organizations dedicated to promoting the cause of sexual assault victims.
Campaign to raise awareness about the prevalence of sexual violence and the importance of consent education in university and college communities in Quebec. Effective tools on how to properly react when witnessing sexual violence and to improve access to resources for victims/survivors of sexual violence.
A short video using tea as a simple yet effective way to explain sexual consent.
Rézo 514-521-7778
Confidential and free information for gay, bisexual, cisgender and transgender men, whose focus is overall health promotion as well as the prevention of HIV/AIDS and other STIs.
CAEO Québec (formerly Gay Line): (514) 826-8806
English-Speaking LGBTQ+ Community organisation whose mission is to combat homophobia, biphobia, transphobia, queerphobia, intersexism and heterosexism.
Interligne (formelrly Gai Ecoute): Mtl: (514) 866-0103 Chat and toll-free number: 1-888-505-1010
Services to all those concerned with sexual orientation and gender identity
Project 10 : (514) 989-4585
Promotion of the personal, social, sexual and mental well being of lesbian, gay, bisexual, transgender, transsexual, two-spirit, intersexed and questioning youth and adults 14-25.
I Quit Now: 1-866-527-7383
Strategies and specialist assistance to help you quit smoking.
Quit to win Challenge
Défi J’arrête, j’y gagne
SMAT : text-message service to help you quit smoking
Canada Lung Association / Québec Lung Association
Lung health promotion and prevention and management of lung disease.
Health Canada information about vaping, tobacco products, effects of smoking, second-hand smoke, prevention and quitting.
Health Canada Youth Zone on smoking
Quit4Life program: program and handbook to help you learn about why you smoke, how to quit and how to stay quit once you get there.
Concordia University Health Services Resources on Smoking Cessation
You missed your dose or forgot to take your birth control method on time? Here is a guide by Sex & U to taking contraception after a missed dose and strategies to reduce your risk of pregnancy.
Society of Obstetricians and Gynecologists of Canada Information on sexuality, pregnancy, sexually transmitted infections (STIs), contraception, sexual and gender orientation, drug facilitated sexual assault and more!
Women’s health matters from Canadian Health Network
Pregnancy help phone line: (514) 271-0554
Latest news and tons of resources on gastrointestinal health and liver diseases.
SAFE PIERCING AND TATTOOING
Information about tattooing and piercing: procedure, care and risks
Kids Health website on safe piercing
